Privacy Policy
At websparkx, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our web design and development services.
Last updated: January 2024
This Privacy Policy describes how websparkx ("we," "our," or "us") collects, uses, and shares information when you use our website located at websparkx.company and our web design and development services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or request quotes
- Subscribe to our newsletter
- Engage with our services
- Communicate with us via email or phone
Types of Personal Information
- Name and contact information (email, phone number)
- Company name and business details
- Project requirements and specifications
- Payment information (processed securely through third parties)
How We Use Your Information
Service Delivery
We use your information to:
- Provide and maintain our web design services
- Communicate about your projects and service updates
- Process payments and manage your account
- Deliver customer support and technical assistance
Marketing & Communication
- Send newsletters and service updates (with consent)
- Inform you about new services and offers
- Conduct surveys to improve our services
Data Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Payment processing (Stripe, PayPal)
- Email marketing platforms
- Analytics and performance monitoring
Legal Requirements
We may disclose your information if required by law or in response to valid legal processes, court orders, or government requests.
Data Security
Security Measures
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure data storage with regular backups
- Access controls and employee training
- Regular security audits and updates
Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Project-related data is typically retained for 7 years for business and legal purposes.
Your Rights and Choices
Access and Portability
You have the right to request access to the personal information we hold about you and to receive a copy in a structured, machine-readable format.
Rectification
You can request correction of any inaccurate or incomplete personal information we have about you.
Deletion
You have the right to request deletion of your personal information, subject to certain legal exceptions.
Restriction and Objection
You can request restriction of processing or object to certain types of data processing activities.
Marketing Communications
You can opt out of receiving marketing communications from us at any time by:
- Clicking the unsubscribe link in any marketing email
- Contacting us directly using the information below
- Updating your preferences in your account settings
Cookies and Tracking Technologies
Types of Cookies We Use
Essential Cookies
Required for the website to function properly and cannot be switched off.
Analytics Cookies
Help us understand how visitors interact with our website by collecting anonymous information.
Marketing Cookies
Used to track visitors across websites to display relevant advertisements.
Managing Cookies
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
Browser Options:
• Chrome: Settings → Privacy and Security
• Firefox: Preferences → Privacy & Security
• Safari: Preferences → Privacy
• Edge: Settings → Privacy, search, and services
For more detailed information about cookies, please see our Cookie Policy.
International Data Transfers
Data Processing Location
Our primary operations are based in the Philippines, but we may transfer and process your information in other countries where our service providers are located. These countries may have different data protection laws than your country of residence.
Safeguards
When we transfer your personal information internationally, we implement appropriate safeguards to ensure an adequate level of protection, including:
- Standard contractual clauses
- Data processing agreements with service providers
- Regular compliance audits
Data Protection Standards
Our Commitment
We are committed to protecting your personal information regardless of where it is processed. All our team members and service providers are bound by confidentiality agreements and data protection obligations.
Third-Party Compliance
We carefully select and monitor our third-party service providers to ensure they meet our data protection standards and comply with applicable data protection laws.
Children's Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information from our servers.
Important Notice for Parents
If you believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.
Verification and Protection
Age Verification
We implement age verification measures where appropriate.
Parental Rights
Parents have the right to review and request deletion of their child's information.
Enhanced Protection
Additional safeguards are in place for minors' data processing.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes to this policy, we will notify you by:
Email Notification
Sending an email to your registered address
Website Notice
Displaying a prominent notice on our website
Policy Update
Updating the "Last modified" date at the top of this policy
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information and to understand your rights regarding your personal data.
Version History
Contact Us About Privacy
Have questions about this Privacy Policy or how we handle your data?
Our Office
UP Town Center
Quezon City, Metro Manila
Philippines
Need to report a privacy concern or data breach?
Report Privacy Issue